Visit to the vet?
This is how it goes on now
Here you can find out how you should submit a vet invoice so that we can process your report as quickly as possible.
How it works - vet notification in three simple steps
Prepare
Grab everything you need: vet bill, medical history, etc. - so it's quicker later on
Report online
Make sure you include all the important information - the more complete your message is, the faster we can process it
Receive updates
3, 2, 1 - done! You can devote yourself to your patients again. We'll keep you up to date with updates
4 tips for a complete vet visit report
1
Submit invoices in full and in good quality
Please submit your invoices (A4 receipts) in full and clearly legible. They must contain all the information required by our GCI.
2
Enter a separate message for each invoice / invoice date
Please submit each invoice individually so that we can clearly assign it.
Multiple-page invoices with the same invoice date should be submitted as a joint notification.
3
Submit invoices promptly after the vet visit
Please submit each report immediately after the vet visit if possible.
This way we can ensure prompt processing and reimbursement.
4
Fill in the vet visit notification correctly from the start
Please make sure to enter all relevant information completely and correctly (e.g. case description, relevant documents, date of treatment, etc.).
What happens now?
When we have received your vet notification, we will send you a confirmation email. If you have not received an email within 72 hours, check your spam folder.
We will keep you up to date with status updates during processing.
Online veterinary advice for your furry friend
